Samba will attempt to keep the system up 24x7x365. Any scheduled maintenance / downtime will be informed to the customers through the website at least 72 hours in advance.
Transactions posted through the system before cut-off time on business days will be processed on the same business day. Transactions posted after cut-off time will be processed on the next available business day. For more details please refer to the table below:
Cut-off times for various transactions are provided below:
** Non-USD SWIFT Transfers should be sent one business day before the value date. If the instruction is received before the cut-off time, the value date will be the next business day.
USD SWIFT Transfers can be processed same day value date only if received before cut-off time, due to the difference in time zones locally and in the USA. Other currencies need at least one business day for processing and hence need to be received before the cut-off time on the day before value date at the latest.
Due to currency fluctuations, cross-currency transfers will be processed straight through up to a predetermined limit. Any transactions beyond the limit which require currency conversion will need manual intervention and may be delayed even if they are received before cut-off time.