Contact Us For any enquiries, complaints or suggestions, you can reach us through any of the channels mentioned below. SambaPhone numbers Within the Kingdom (Toll free numbers) Samba customers 800 124-2000 Sambagold customers 800 124-5000 Sambadiamond customers 800 124-6000 Private banking customers 800 124-0777 Corporate customers 800 123-6000 POS Merchant Services 800 124-2424 Non-Samba customers 800 124-1010 Outside the Kingdom (Your carriers rate apply) Samba customers (+966-11) 838-2000 Sambagold customers (+966-11)838-1500 Sambadiamond customers (+966-11) 838-1600 Private banking customers (+966-11) 838-1777 Corporate customers (+966-11) 479-7499 Fax Number: (+966-11) 479-9725 Customer Care Our Customer Care Center is dedicated to making sure that all your suggestions and complaints are addressed and resolved promptly. There are many ways to contact Customer Care: Online: All you have to do is click here or Login to SambaOnline and click on Customer Care, in order to send us a message. Email: Drop us a note anytime at SambaPhone: Call us toll-free on 800 124 2000, then press 3 (for lodging a complaint) and follow the instructions. Fax: Fax your inquiry to +966 11 217 7979 Post: Mail us at Samba Customer Care, P.O. Box 25895, Riyadh 11476, Kingdom of Saudi Arabia. Branch: Visit your nearest Samba Branch or visit the Samba Customer Care Center at our Sulaimania branch in Riyadh. To know more about the mechanism of Samba service reporting, please Click here Swift Code: SAMBSARI Reporting of violation: Please send your report of the violation to the following email address :
