For any enquiries, complaints or suggestions, please contact us through any of the below mentioned channels. We are committed to serve you better and respond quickly to your query. You will be informed by the respective service channel on the expected time of addressing your specific inquiry.
Customer Care is our customer care team dedicated to make sure that all your suggestions, complaints and transaction problems are addressed and resolved promptly. Customer Care is so easy to reach anytime, anywhere through
Online: just click here or log in to your Sambaonline account, click on Customer Care icon and type your message. Email:CustomerCare@samba.com Write to us anytime using this email address. SambaPhone: Toll-Free 800 124 2000. Select option number three (Complaints & Suggestions) Enter your Samba Card number followed by your SambaPhone PIN, and follow the instructions.
At your nearest Samba branch. Fax: +966 11 2177979 Post: P.O. Box 25895, Riyadh 11476 Directly: Customer Care Centre is located beside Samba Sulaimania Branch- Riyadh